Shipping Policy

Last Updated: February 23, 2026

At 𝑬𝑸𝑨𝑳𝑰𝑺™, we believe a great shopping experience starts with reliable delivery. This Shipping Policy explains how we process, ship, and deliver your orders safely and efficiently.

Our Shipping Commitment

To provide better service and maintain efficient inventory management, many 𝑬𝑸𝑨𝑳𝑰𝑺™ products are shipped through trusted fulfillment partners and distribution centers.

This approach helps us:

✔ Deliver quality products more efficiently
✔ Maintain competitive pricing
✔ Reduce unnecessary storage and packaging waste

We appreciate your understanding as we work to provide a smarter delivery experience.

1. Order Processing & Shipping Fees

Every order is carefully reviewed, prepared, and packaged before shipment.

Processing Time:
Orders are typically processed within 2–5 business days.

During holidays, promotions, or high-demand periods, processing may take up to 6 business days.

Shipping Fee:
A standard shipping fee of $6.99 applies to all orders.

2. Estimated Delivery Time

Delivery times vary depending on destination and fulfillment location.

Please note that delivery times are estimates. Delays may occur due to holidays, carrier conditions, or customs procedures.

3. Order Tracking

Once your order has been shipped, tracking details will be sent to your email.

Please note:

• Tracking information may take 1–3 business days to update

• A delayed tracking update does not mean your package is lost

• Your order remains in transit while carrier updates are being processed

4. International Shipping & Customs

International orders may be shipped under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for:

• Import duties

• Customs taxes

• Additional fees required by local authorities

𝑬𝑸𝑨𝑳𝑰𝑺™ is not responsible for delays caused by customs inspections or local regulations.

5. Order Changes & Cancellations

We begin processing orders quickly to ensure timely delivery.

If you need to update your shipping information or cancel an order, please contact us within 12 hours of purchase.

Once an order has entered processing or shipment preparation, changes or cancellations may no longer be possible.

Email: service@ykoramiq.com

6. Lost or Damaged Packages

Your satisfaction is important to us.

Damaged Packages

If your order arrives damaged, please contact us within 72 hours and provide photos of the item and packaging. We will review the issue and provide a suitable solution.

Lost Packages

If the carrier confirms that your package has been lost during transit, 𝑬𝑸𝑨𝑳𝑰𝑺™ will assist with a replacement or appropriate resolution.

Contact Information

Brand: 𝑬𝑸𝑨𝑳𝑰𝑺™
Company: Max Chan
Address: 1008 Maple St, Santa Monica, CA 90405, USA
Phone: 1-90405-2134009908
Email: service@ykoramiq.com

Thank you for choosing 𝑬𝑸𝑨𝑳𝑰𝑺™. We are committed to delivering your products safely, efficiently, and reliably.